Travellers Testimonials and Reviews: First Light Travel

I cannot imagine a more professional, competent and conscientious tour company than First Light! Kasey - our agent was there for us from the initial planning that involved our
likes, dislikes and expectations up to and including the actual tour itself in New Zealand. All the the communication was immediate. All of the information sent to us was detailed to every last piece of information we might need. If you are thinking of booking a tour, I can't imagine any being more thorough.

Joanna Gorman & Frank Gavin - USA

Our bucket list is nearly empty and needs to be rewritten!! What a fantastic trip we had through New Zealand and even a few days in Sydney Australia all organized for us by the amazing Shelley at First Light Travel Ltd. We were a little wary of trying to arrange our trip from Canada but fortunately followed up on a recommendation to try First Light. They were excellent. No "over-selling" of tours or locations as we worked through five adjustments to our trip until we were happy the itinerary was just right for us. Then the actual trip turned out to be even better than we hoped. Accommodations were right on with a mix of B&Bs and hotels that fitted in with the locations.The number days for our stays was just right and we never felt too rushed. Obviously First Light does a good job of vetting their recommendations too as we were greeted by friendly, helpful people at every turn. Brilliant vacation!!

James and Alexandra Allen - Canada

Sophie was a wonderful experience. Sophie was highly professional and exceptionally responsive. I greatly appreciated her attention to the endless details. It's so helpful having a 'travel guide' when planning a trip like this, especially since I was planning for 4 people. Everything went smoothly and Sophie was tremendously accommodating to our needs and details. I would highly recommend First Light Travel to anyone booking a trip to New Zealand. I read on their web site, or somewhere, "If you're thinking about using this company to help book your travel, just do it! Stop wondering and just do it! They are exceptional." At that moment I called and spoke with Sophie. 

Etana Kunovsky - USA

Shelley

Thank you so very much for helping us plan such a wonderful, memorable vacation. We love New Zealand and every one of the excursions you planned was such a pleasure. So many of our friends now want to go to New Zealand! I completed the feedback form and will post on Facebook.

Thank you again. You are a first class professional!

Robin Harris - USA

See Below Robins Feedback....

Testimonial: We have planned a trip to New Zealand for about 30
years so we had very high expectations. Our vacation exceeded our expectations thanks to First Light Travel and Shelley Kirk. We were able to see all the top sights on our list and had a great blend of scheduled excursions and free trip to explore this beautiful country. Shelley was very attentive to our wishes and added activities that truly expanded our horizons. Our coupon book and itinerary was so well organized and so easy to use, it made the trip worry-free. I would highly recommend First Light Travel to anyone looking for an unforgettable travel experience.

I kind of "fell into" dealing with First Light Travel when looking at websites trying to find things to do during our 6 weeks in New Zealand when we weren't on the Milford/Routeburn Tracks. The initial quick response really impressed me. Also the speed at taking our jumbled list of potential things to do and turning it into a thorough agenda with lodging and activities mapped out, yet free time to explore on our own (with a list of suggestions) was quite impressive. The add-ons of things that we didn't think we could afford (like the glacial helicopter ride, Doubtful sound cruise and Alpine Safari) were some of the highlights of the vacation. Also, the quick contact on any booking issues or changes made us feel like we were the only customer.

Richard & Cathleen Magg - USA

Hi Amelia.

We had a really wonderful holiday in your beautiful New Zealand. Although too short! We enjoyed all the places that we stayed at. The itinerary worked out really well and though there was a lot of driving we really got to see the country. The kayaking at Abel Tasman was certainly a high point. We were there on a particularly beautiful day. Wonderful guide as well. You certainly put a good trip together.

Best road trip ever!!!

Thank you again.

Best regards.

Mark and Laurel Panther, Canada

I recommend first light travel due to the personnel service you get and the reassuring feeling of having someone to ask questions. Also the professional service and help when something does go wrong. In my case I lost some travel money which was subsequently found and Jo from first light travel sorted out the return of the money to me.

Mark James - England

Hi Chrissy 

Yep, had a good time, everything went fine, even got to experience a major earthquake!!

You did an excellent job and really attempted to give us a full and varied holiday experience All of the basic recommendations and trip plans were great. The organization of the itenerary and booked voucher system was flawless with no issues from any of the bookings.

Steve Anderson - USA

Our consultant Amelia was really helpful and took care of all our needs and what we wanted to do. Since this was our first time to NZ and we wanted to cover both the island with limited amount of days , she carefully catered for it. She has no qualms and was happy to answer our queries every time we asked . With the day to day Iternary provided to us, it made our trip so easy and we had something to look forward to every morning .

It definitely took all the planning stress from us . I would recommend first light travel for anyone wanting to visit New Zealand 

Priya Sreetharanathan and Dilip Gopi Poduval - Australia

Amelia was great at getting us the tour we wanted at the time we wanted and she was very specific with instructions and what was to be expected. She answered any of our questions correctly and promptly. I would recommend her to my friends for a reference for travel.

Carole Barlow & Crew - USA