Travellers Testimonials and Reviews: First Light Travel

Australian Travel Reviews

To make your Australian travel dreams come true you need the right team in your corner. That’s where we come in! We’ve been helping travellers enjoy the very best of Australia since 2001 and have learned plenty of tricks which will help you have a hassle-free and super fun holiday. Here’s what our guests have to say about First Light Travel.

We have over 1200 five star online reviews - We are the highest rated Australian travel agent and we have been around for nearly a quarter century!

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Susan Grantham and Eamon Clanchy

5
Easy New Zealand
Australia

Hi Jo, Thanks for our holiday, we had a great time! Everything else went smoothly, we thought we were going to miss out on the rafting due to weather but miraculously on our third time slot change and after rushing back from Dunedin to Queenstown, the weather cleared and we got to go.

Thanks Again 

Susan Grantham and Eamon Clanchy - Australia


Craig, Jane & Maya Steinbeck

5
Tasman Glacier Terminal
Singapore

Our whole group was constantly saying how happy we are that we chose First Light Travel for our New Zealand trip.The amount of places we stayed in and activities we did would have been such a hassle to book and keep track ofreceipt/tickets. The booklet of vouchers and long form itinerary, with summary at the top of each day, where amazing to have. I would love to have all of my vacations planned by them. Special

Thank you to Judith for her patience and insight.

Craig, Jane & Maya Steinbeck - Singapore


The Kofman Family

5
Glacier Helicopter Flight
USA

Hey Dawn, thank you for planning a dream vacation on the South Island fo...r our family. We appreciated the variety of the activities (Glow Worm cave, Heli-glacier, Milford Sound flight and cruise, hiking, and biking) that you fit into a short week; found the rental car and the accommodations you arranged quite comfortable (especially the rental unit overlooking the lake in Queenstown that provided us front-row seats for the New Year's fireworks display); and of course loved the gorgeous scenery every where we turned! We appreciated how efficiently you fixed the little glitch with our airline tickets - everything worked out perfectly and we would definitely recommend anyone planning a driving trip in New Zealand to work with you. PS thanks for planning perfect weather for us too! 

The Kofman Family


Simon, Claudine, Raymond

5
Northland Sand Dunes
Australia

We simply LOVE to deal with Shelley Kirk. This is now the third time that we deal with Shelley and she is just a jewel. She always has good suggestions, the places that she chooses matches with our requirements, she is quick to respond to our queries. Cant ask for anything more of a tour operator, Great work Shelley, we really appreciate the time you spent to help us have an amazing trip in New Zealand.

Simon, Claudine, Raymond and Agathe - Australia


Patrick Nootebos and Family

Tekapo Horse Riding
USA

Hi Dawn, We had a wonderful holiday and lots of good memories and photo’s to remember it. Basically the itinerary was put together very well, could not have done a better job myself. Thanks again for all the help, really made it a worry free holiday for us. 

Best Regards

Patrick Nootebos and Family USA


Hans and the rest of the Sjoquist family

Ho Ho Ho
USA

Hi Jo, Thanks and Happy New Year!  I want you to know that our trip was such a success – we just can’t find enough superlatives to describe how well the trip arrangements went. We kept referring to how smooth all the rental car, flights and lodgings were. We had no issues whatsoever, and we kept talking about how great your service had been in helping us plan this wonderful trip. All the hotels were great, especially the Punakaiki Resort and the Trelawn Place – they were just beautiful in their own right both in terms of the location, the views but also the quality of the lodgings. DeBretts was also great and all the other places more than met our expectations as well. The “grande finale” as in the overnight cruise on Doubtful Sound was a fantastic success. Great boat with very knowledgeable and service oriented crew, great food as well as the beautiful scenery – as someone said “breathtaking serenity”. We had many dolphins play next to the boat, and we saw a huge seal colony as well, and we even went for a swim in the sound.

New Zealand is definitely one of, if not the most beautiful country on earth. Everywhere we went, there were beautiful vistas of snow clad mountains, and beautiful blue waters with golden beaches. We skydived, we bungy jumped (did Nevis outside of Queenstown – the highest in NZ with 134 meters, my three sons, one sons girlfriend and even I did it, believe it or not!). We kayaked in beautiful sunny and warm weather in Abel Tasman, we did the Tongariro crossing (more strenuous than I had expected, especially going downhill at the end – my knees were killing me, but it was well worth it), we totally enjoyed the hell-glacier tour, again in beautiful weather (ca 25 degrees in the village and a clear blue sky, even in the afternoon which the guide said was unusual. I did it in shorts!). The glowworm caves and river rafting was also a great experience – again great weather. That was maybe the most fantastic part of our trip, we had such great weather throughout. Only a couple of hours of clouds during the Tongariro Crossing and a cloudy and colder day during our bunny jump as well as rain our last day in Auckland – other than that just clear blue skies and 20-25 degrees!

We will definitely recommend you and your company to anyone we know will want to travel to New Zealand. I’m also going to attempt to get a review for you on TripAdvisor if possible.

Thanks again for all your help to make this trip an unforgettable experience!

All the best,

Hans and the rest of the Sjoquist family - USA


Nathan Kanzler and Vickiana Franco

5
New Zealand Holiday
USA

This was our first time traveling to another country. I explained the general activities we wanted to do during our stay and Shelley crafted a wonderful itinerary. She was great to work with, helped us multiple times through last minute changes, and helped us with a dream vacation. I absolutely loved the wine tours selected for us. Our tour in Central Otago was so lovely. We visited beautiful wineries like Chard, Dominion, Peregrine, ate lunch at an amazing winery with a beautiful view. Martin was fantastic as a host. Ananda tours on Waiheke Island was our favorite. The island is beautiful, our guide was so accommodating, and we visited some simply stunning wineries.

Mitai Maori Cultural Experience was AMAZING! It was a wonderful way to learn about Maori culture, experience good food, and have a great time with many different nations. Extremely professional staff, I enjoyed it so much. The rental car process was very easy and not too hard to figure out for those of us who drive on the other side of the road.
Definitely recommend GPS for anyone who doesn't know the area in the future.

Thanks Shelly

Nathan Kanzler and Vickiana Franco USA


Wendy Schnapp

5
Hiking in New Zealand
USA

 

This was the trip of a lifetime. All of the accommodations and activities booked by Amelia were spot on! The booking was so easy and then we had the detailed itinerary to follow and the gps which already had most of our destinations programmed in. The lodges were of the highest quality and the Kiwi service was better than anywhere else that I have ever been. What a beautiful country with fabulous people. We can't wait to come back and will most certainly let First Light plan our next trip!

Wendy Schnapp USA


Ellie and Jim (Waller)

5
black Water Rafting New Zealand
USA

We are in our 70's and still like adventure, but realize that we have s few limitations, and the choices were perfect for us. We loved Matt, our guide and driver. He is a very knowledgeable, an obvious professional, both in this business and in life, but also so much fun. We laughed and teased together everyday. The rooms, or suites very very comfortable and appropriate, however the last suite in Queenstown at the Heritage, was a knockout, with a beautiful waterfront view. It is impossible to share all of what
we did because we saw so many gorgeous sights. The adventure highlights were, the train across the Southern Alps, the caverafting on inner tubes in the Glowworm caves, the heli-hike on Franz Joseph glacier, and trip to Milford Sound and the flight back across the Alps to Queenstown, The quiet times of lunch in a winery, driving to beautiful vistas in GLenorchy, and walking near the Tasman Sea, made everything just perfect.

We appreciate Dawn's quick response to all of our inquiries and taking care oi the details so beautifully. We have done a lot of
traveling but this ranks at the top of our travel experiences.

Thank you Dawn and Matt from First light Travel

Ellie and Jim (Waller) USA


Cameron and Shannon Poultney

5
New Zealand Forest
Australia

Our trip was perfectly planned, the only thing that let us down was the weather occasionally. So you cant do much better than that!

Awesome Job, Awesome Holiday!

Cameron and Shannon Poultney (Australia)




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