Travellers Testimonials and Reviews: First Light Travel

Australian Travel Reviews

To make your Australian travel dreams come true you need the right team in your corner. That’s where we come in! We’ve been helping travellers enjoy the very best of Australia since 2001 and have learned plenty of tricks which will help you have a hassle-free and super fun holiday. Here’s what our guests have to say about First Light Travel.

We have over 1200 five star online reviews - We are the highest rated Australian travel agent and we have been around for nearly a quarter century!

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Marla Finley

Mt Cook National Park
USA

Hi Amelia! 

I tried uploading this on the feedback form and it said the file was too big…if you need/want more pics I’m happy to send, but here is a good group shot from the trip. We loved every minute!
Thanks,

Marla Finley - USA


Rohit Mehta

5
Milford Sound
USA

Dear Jo:

Greetings from Washington DC !

My wife and I were extremely happy and comfortable with all the arrangements and bookings you had made for us. After months of back and forth, you and I managed to plan out a perfect trip with a mix of outings and relaxation as we had desired. And we really got a great experience of the beauty of NZ and the friendliness of the Kiwis. You have gained our confidence and respect.

Each accomodation you recommended was different and yet so perfect. We enjoyed Mt. Cook and you were so very right that its a misconception that the road would be hilly and winding. Far from it -- very enjoyable drive and the weather throughout our trip was perfect, except the last day in Auckland when we had some rain.
Saw the FirstLight office across from the Waldorf. Wanted to leave you a note but the main door was locked. I took the liberty of calling your mobile number on a Sunday, and left a long message. Trust it was not improper for me to do so. It was indeed a great pleasure talking to your over the phone midway through our trip.

Whether we will ever make another trip to NZ is an unknown but in you we have found a friendly relationship that we can cherish over the coming 
years; and if you ever are coming to USA, do feel free to let us know.

With kind regards,

Rohit Mehta - USA


Bridget Bryson

5
Poorknights Marine Reserve
USA

First Light Travel gave us the vacation of our dreams. We knew that winter was not the best season to plan sightseeing in New Zealand, that we had limited time, and that we were making things awkward with requiring a trip to Napier (wonderful town) to see family, and having our daughter join us for the last 4 days, but Shelley was up to the task! She created the kind of trip that we will be boring our friends with for years! 

The country of New Zealand does a pretty good job of stealing your heart without too much help, but Shelley added the experience by finding tours that were run by locals, often smaller operations, that really added the personal touch. The innate friendliness of Kiwis themselves makes you feel like a continuously honored guests, but the vendors chosen by Shelley and First Light added layers of professionalism along with local Kiwi charm - and the beauty of going off-season meant that we often had the guides to ourselves. Shelley even made a point of my awkward diet, and not once was I made to feel as if it was a problem. Little touches like having soy milk in the fridge at the B&B makes all the difference! We will be recommending First Light Travel - and using them again ourselves - for years to come!

Bridget Bryson - United States


Angeline Gelford

5
Hobbiton Matamata NZ
USA

Im so glad that we made the right choice! I researched for several different travel agent but ended up with First Light Travel agent. Rhodri Howell was super awesome from the beginning! He was very detail, informative, attentive and patient! He put the whole package together to make our first trip to NZ so much easier and memorable! We truly appreciate your attention to the detail, and also for your assistance to our last minute addition to our plan. We definately will use your company again for our next visit to the beaitiful NZ! And of course we will share about your company to our dear family and friends!

Thanks for everything and keep up the great works!

Angeline Gelford - USA


Fiona Murphy

5
Whale Watching Kaikoura
UK

This was a superb holiday which was enhanced by the excellent planning and preparation help provided by First Light. I highly recommend the efficient, accurate and helpful service provided by First Light and in particular Amelia Riwai who patiently worked with me to organise and finalise my itinerary.

The accommodation was really good and the activities surpassed expectations. New Zealand is a truly beautiful country with spectacular scenery, a great eco policy, friendly people and super food!

Fiona Murphy - UK
 


Celine Yeo

4
Milford Sound
Singapore

Had an awesome trip to NZ! Chrissy did an awesome job helping me put together itinerary and making all the necessary arrangements. Everything went without a hitch! 

Thanks a million!

Celine Yeo - Singapore


Jodi Ishii

New Zealand Sheep - Cute
USA

Thank you Dawn at First Light Travel! We loved our trip, can't wait to return.

Jodi Ishii - USA


Roth Family

5
New Zealand Family Holiday
USA

I could not have asked for an easier, more thorough and professional travel planner than Frist Light and Jo. All of our wishes for our trip were covered but as we travelled we only wanted to be able to spend more time in some of our destinations. So, take as much time as you possibly can since there is so much to enjoy and the beauty of each area unique. Jo handled some changes we needed to make with ease and was available if we had needed her after we arrived in New Zealand. I worked in the travel business for over 20 years and usually plan our trips myself but since this trip was on rather short notice I turned it over to First Light. Jo arranged some fabulous excursions and accommodations that I am sure I would not have been aware of - Absolutely fabulous!

Roth Family - USA


Dale & Lisa Hillman

5
West Coast Helicopter
USA

We have never used a travel agency before. We generally research and plan our own trips. We found First Light Travel very informative and flexible enough to provide us with the perfect itinerary for our New Zealand vacation.

Dale & Lisa Hillman - USA


John & Cheryl Vigna

5
Hollyford Track
USA

We are not very good holiday planners, so it was wonderful that First Light took care of everything for us. It all exceeded our expectations. Everything went smoothly.

John & Cheryl Vigna - USA




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