First Light Travel, in particular Shelley Kirk, gets our five-star rating and strongest recommendation for anyone planning to vacation in New Zealand and/or Australia.
We are frequent travelers, prefer independent over group tours, and rarely work with a travel agent or agency. But knowing little about the lay of the land in Australia and New Zealand we decided to "try" working with an agent while planning our first, month-long visit. After Internet searching and reviewing the New Zealand Tourism site we sent a request for proposal to 4 agencies, including First Light Travel. We roughly described our schedule, interests, preferences, and budget and waited to hear back.
We received just 3 proposals, with one agency saying our budget was too small for them to even entertain. Shelley Kirk was the first to respond, provided the best proposal on every front (quality, cost, variety, etc.), and most importantly, she was willing to work with us on every facet of our trip. Shelley was able to put together an independent travel itinerary with the perfect balance of pre-planned activities and free time for us to get the absolute most out of our travel at our desired pace and price. In the face of changes and suggestions she was unfailingly open-minded, flexible and fun to work with!
It is rare to have the experience where everything on a holiday goes as planned; something always seems to go awry along the way. But honestly this vacation went off without a hitch: no surprises, no failures, and no problems with any aspect (flights, cars, transport, lodging, activities, etc., etc.) of our bookings. Our travel pack from Shelley included all the details and was an easy reference for each day of our holiday. While I can't credit Shelley with the weather (or can I???), even that was perfect during our stay!
If you're looking for someone to plan your dream vacation in Australia or New Zealand (or perhaps anywhere!) you should contact Shelley Kirk. A proposal costs you nothing and you may be as pleasantly surprised (thrilled) as we were at how well they meet or exceed your expectations.
We would be delighted to serve as a reference for Shelley Kirk and First Light Travel. Please feel free to message me if you have questions or would like additional information about our holiday plans. Best regards to Shelley and all the staff at First Light Travel.
CJ and David Lambert
Bethesda, MD USA