Travellers Testimonials and Reviews: First Light Travel

Kia Ora!

This is the third time we associated ourselves with First Light Travel for our holidays and the second time with our wonderful travel agent Amelia. When we think of holidaying in New Zealand and around, we can't think of opting for anything else but First Light. My first holiday with them in the was in the south island, in 2012 in peak summer, then it was Fiji in 2016 and now the south island again in Autumn 2019 and all have been fantastic. Amelia did a superb job in organizing our holiday and has been very understanding & patient while dealing with us. Everything including the planning and organizing of the holiday has been commendable. We would love to explore still more of New Zealand in the future and recommend First Light Travel for our holidays and anyone who wish to tour New Zealand.

Cheers,

Vivek, Shishira, Shetty & Bhagwat Gupta - India

Hi Christine,

We are just flying back from Auckland today (after taking a detour to the Cook Islands for a few nights after NZ) we had the BEST honeymoon trip thank you so much for all your help and organisation. The trip went so smoothly thanks to all your help and documents ready to go and definitely exceeded our expectations.

I’ll definitely put the reviews up when we are back in the UK, thanks again!

 Imogen and Robert  Hesford – United Kingdom

Had a great vacation. Kasey was responsive when needed. Everything was set up nicely.

The Hobbiton Experience was awesome. Rotorua was beautiful and a nice stay. The duck tour was fun and the guide was great. Really enjoyed the 4WD Edoras Tour. Guide was excellent. Mt Cook was unbelievable and didn't want to leave. Could have stayed several more days. Guide was great! Really enjoyed Queenstown. Milford Sound was a fun experience. It was the main day of rain which allowed for more waterfalls. Adding on the cold made for staying in the boat. All tour guides where great, especially at Mt Cook, Edoras Tour and Trails of middle earth from Queenstown!  Those were awesome!!

Kasey worked well to get any issues resolved. Was a great vacation and will do doing it again!

Chris Hill & Jenny Tran - Singapore

We travelled to the South Island for three weeks in April 2019 and contacted First Light Travel for assistance with the itinerary, accommodation and car hire. We can't recommend them highly enough. Our agent was Christine and she was, throughout, responsive, courteous, flexible and understood our complex requirements which required wheelchair accessible accommodation, activities and car. When the Fox/Franz Josef bridge collapsed a few days before we were due to leave, Christine contacted us, recommended reversing the itinerary and organised everything. And the bridge was rebuilt just in time! We had a fantastic time, and anything that makes our travel a little easier is so appreciated.

So thank you to Christine and First Light Travel, if we return to NZ we will be in touch!

Moya McFadzean & Sean Cox - Australia

I did a lot of research before deciding on First Light Travel. I could not have made a better choice. Jo Taylor responded to my initial inquiry right away and got the process started to plan our trip to New Zealand and Australia. She made the whole experience as easy as it could be. Her emails and phone calls were always helpful and informative. Even with a couple of unexpected flight changes and other issues she had it all taken care of in no time. This was the vacation of a lifetime and she and her associates made it all come true. I would definitely use First Light Travel again.

Robert & Linda Marlow  - Huntsville Alabama

Mellisa thank you so much for putting together the most enjoyable holiday for us, we would have missed so many exciting things had it not been for your expertise and excellent knowledge of the country, everything from hotels to suggested activities were well thought out and packaged into a very memorable driving holiday

Leslie Lloyd and Mae Elliott - Australia

Our trip to New Zealand far exceeded our expectations. We knew the country would be beautiful but the reality was so much greater than our imagination. Because we spent a lot of time talking with Rhodri, our travel agent, about our interests and our style of traveling, we were able to see the country in exactly the way we enjoy. The choice of accommodations, activities and tours suggested by him were perfect and often involved things we never thought we would like quite so much. He was very open to our desire for free days to explore on our own and didn't try to sell us on additional tours. He was very responsive when needed while we were traveling as well. Because he is a New Zealander and knows his country, we felt we received the best advice possible regarding places to visit that also allowed us a very active and personal experience.

We loved everything that Rhodri planned with us, but our favorites were the tour of the Maori village in Rotorua, the biking and farm experience outside Queenstown, kayaking at Abel Tasman and Milford Sound and Okarito. The very best, however, was the boat cruise through Doubtful Sound.

Richard and Anita Aherne - United States of America

Going to New Zealand had been a dream for about 20 years… I started planning on my own and it became apparent to me that I didn't know what I was doing. I wanted to be independent but didn't want to drive on my first visit. I wanted to be very active but was overwhelmed with all the tours I was finding – which is the best for me? Where is my best value for money for accommodation? This is when I found First Light Travel and Jo was able to help me put together the best itinerary for my budget and length of my holiday. I feel a did a lot for what I was able to spend and Jo was attentive to my “want” list and came up wth great suggestions that were not on my radar. I don't think I could have done as much planning alone – I would highly recommend using their services.

Thank you!

Marie-Renee Goulet - Canada

Cannot express enough of how pleased with how our trip turned out. I initially contacted First Light Travel as they had an itinerary of activities that really appealed to me and my family – just in the opposite direction of which we wanted to see the islands. Dawn answered my question and was incredibly helpful from the start, tailoring our trip to fit our exact needs and wants. Everything was incredibly organized and took all the stress out of planning a trip of such magnitude alone. From rental pick-up to airport drop-off everything went seamless and my family and I are grateful for the experiences and memories you've enabled us to have together for the rest of our lives.

Our only regret was not being able to stay longer in New Zealand!

Matthew Hill (and Family) Canada

We give FirstLight the highest ratings possible. Our detailed itinerary was perfect & included driving times that were within 5-10 min of our planned schedule!! Our consultant Jo really listened to us & responded promptly to our questions & her suggestions were extremely helpful. Jo made our trip a truly unforgettable, wonderful experience.

We strongly recommend First Light Travel.

Valerie & Jere Jackson  - United States of America