Travellers Testimonials and Reviews: First Light Travel

Australian Travel Reviews

To make your Australian travel dreams come true you need the right team in your corner. That’s where we come in! We’ve been helping travellers enjoy the very best of Australia since 2001 and have learned plenty of tricks which will help you have a hassle-free and super fun holiday. Here’s what our guests have to say about First Light Travel.

We have over 1200 five star online reviews - We are the highest rated Australian travel agent and we have been around for nearly a quarter century!

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Melissa Orta & Justin Durkin

5
Tasman Glacier
USA

First Light Travel was amazing from start to finish. Christine was so helpful while she came up with the perfect itinerary for our honeymoon in New Zealand. If I had a question during the trip I knew she would be able to get back to me quickly.

We had such a wonderful experience with the itinerary that she created for us!

Melissa Orta & Justin Durkin - USA


Cahill Family

5
Cahill Family
USA

Hi Michelle

The trip was absolutely wonderful. All five of us loved it. Thanks for all your planning, suggestions, bookings and arrangements. It made it all work seamlessly and smoothly. It was also a real pleasure to work with you. You were responsive and helpful, which is important for such a long distance relationship and transaction.

Thanks again for all of your great service. It was really a pleasure working with you. My whole family heard me talk about Michelle so much, they felt they knew you!

Kind Regards

Michael Cahill  - USA


 Anthony Zangrilli and Emily Drapes

5
Glaciers New Zealand
USA

Hi Shelley!

I have attached a couple to this email and will send more when I get to the computer. Feel free to use any and all of them. It was honestly the most magnificent holiday we have ever had! Also, we have already passed your information on! We were beyond impressed, thank you from the bottom of our hearts.

Warm wishes.

 Anthony Zangrilli and Emily Drapes - USA


John Inson & Barry Taylor

5
John from San Francisco
San Francisco

Hi Jo,

Good Friday to you.  Thank you again for your assistance with trip.  The tour is very well done - well organized, very comfy bus, great driver and tour guide, premier access to tours and shows, and a nice combination of transport.  Our travel mates are great and we’ve made fast friends.

Thanks again,

John Inson & Barry Taylor - San Francisco


Philippe Ajoux & Jackie Holland

5
Phillip
USA

My wife and I used Jo at First Light Travel to plan our honeymoon tour of New Zealand. First Light took care of everything, which was fantastic since we were too busy planning our wedding at the time. They asked us for our likes and interests and planned out an itinerary that suited us quite well. Our tour hit some Lord of the Rings highlights, saw majestic nature in Queenstown and Milford Sound, indulged us with wonderful wine tours, and had some fun river adventures too. We got a bit of luxury, a bit of relaxation, and some adventure. We fell in-love with New Zealand and can't wait to go back. The trip was well organized and gave us plenty of time for travel from place to place. It was such a pleasure to have everything planned; we just showed up and enjoyed.

Philippe Ajoux & Jackie Holland - USA


Mona & Adam Banes

5
New Zealand Glaciers
USA

Flawless trip! First light was recommended by our friends. From the moment we connected with Jo, she was on top of making sure our trip was planned and that we were able to accomplish all of our travel goals. She took careful note of the activities we wanted to do, and gave us great recommendations on activities that she thought we should do. Every day was perfectly planned out, from what time to leave, an accurate description of the activity, and other recommendations to do in our (very little)downline. My Husband and I were only able to visit NZ for 2 weeks and somehow Jo managed to get us to all of our destinations with a couple extra stops along the way. Jo had great communication with us, and did everything she could to stay within our budget (which we thought would be impossible during the Holiday travel!) We have already recommended Jo and First Light to a few family and friends! Thank you for an unforgettable 2 week journey through your beautiful country!!

Mona & Adam  Banes - USA


Yun Family

5
Glacier
Glacier Flight
Massive Tree
Heli Flight
Hiking NZ
Singapore

Michelle was able to put together a self-guided itinerary which gave us exactly what we wanted. Her service was impeccable - personal, prompt, attentive, flexible and professional.

The Yun Family - Singapore


Jeffrey, Siena & Harrison Goldfarb and Lisa Rayman

5
First Light Travel Reviews
Hongkong

Deb was FANTASTIC! From the start she asked me all the right questions about our family and what types of activities we wanted to do. She planned the trip absolutely perfectly! From the types of accommodations, to the car rentals, to the activities we did, to the special dietary restrictions (nut allergies and vegetarian) everything was exactly what we wanted for a very memorable family vacation. We loved having the detailed itinerary created by Deb and the voucher booklet. Each day she had meticulously planned out the drive times, the activities with descriptions, reminders to call places to confirm bookings, accommodation specifics. I honestly cannot recommend Deb and First Light Travel highly enough! You will be in GREAT hands with this travel agency! Thank you Deb for helping us create the most magical family trip, these memories will last a lifetime!

Jeffrey, Siena & Harrison Goldfarb and Lisa Rayman  - Hongkong


Holly Nelson & Ben Dossett

5
Glacier
Texas USA

This was the easiest vacation I have ever planned. I left the planning details to the NZ experts and was not disappointed! Fantastic trip, with a detailed itinerary that took out all the stress! Jo made excellent, informed recommendations that let us see as much as we could in the 12 days allotted. The trip went like clockwork!

We felt we got the most of the time we had and, of course, want to return when we have more time - Must come back!

Holly Nelson & Ben Dossett – Texas USA


Yc and Jingyuan Luo

5
NZ Holiday
USA

Hi Shelley,

Just wanted to let you know that we had a fantastic time in New Zealand! On behalf of the crew, I would like to express a heartfelt thank-you to you and your team!

We very much enjoyed the tours you selected. My wife had concerns about the hotel room in Mt Cook as she thought it was a “motel”. We were pleasantly surprised to find out that you booked a Chalet! The room was nice and clean, and also close to Hermitage where our booked activities took place. How thoughtful! When our fight to Christchurch was cancelled due to a nail in one landing tire (no kidding!), you and your team quickly responded with rearranging hotel and transfer. While we were stressed by the disruption, we were comforted by the fact that there was always a member from your team answering our after-hour calls and helping. You were diligently monitoring weather and adjusting our itinerary in order to maximize our chance to make the Milford Sound flight. We did! The aerial view of mountains and lakes on Milford flight was breathtaking! It was the best part of our trip! We were much impressed by both the beauty of New Zealand and your service! We now feel like we have a friend there. 

Thank you again!

Warm regards,

Yc and Jingyuan Luo - USA




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